FAQs

When can I visit my child?

We encourage visiting and family interaction. You may visit your child in a supervised area on Saturday and/or Sunday from 1:00 p.m. to 4:00 p.m. Visitors are limited to parents, guardians and immediate family members who are on the approved visitor list. Visitors under the age of three are not permitted. Only three visitors are permitted at one time. All visiting will take place in designated areas within the facility. Visitors must bring identification with them in order for the visit to occur. Cameras and/or recording devices are not permitted in the facility. All items brought in for your child must be left at the front desk for safety purposes.

When I come to visit my child, can we leave the facility?

All passes are to be discussed and arranged with your family therapist and approved by the Treatment Team. Parents / Guardians should coordinate requests for off-site visits with their child’s primary therapist.

When is a good time to call my child?

It is imperative for you to understand that you may call SandyPines at any hour of the day or night to speak directly with a staff member in regard to your child. You may speak directly with your child between 4:30 p.m. – 8:00 p.m. every evening. Phone calls during this time are limited to ten minutes per resident to ensure that everyone has a chance to use the phone. If this time period conflicts with your family’s schedule, you may contact your family therapist to make arrangements.

Due to confidentiality, a phone code will be given to you upon admission. To get information regarding your child, the code must first be given. We stress that you do not share this code with anyone, including your child.

How will I know what my child is working on in therapy?

Your child will have an individualized multi-disciplinary Treatment Plan, developed by the Treatment Team, within 10 days of admission, parents are invited and encouraged to participate in this initial Treatment Team meeting. The Treatment Team is led by the Psychiatrist and consists of the Charge Nurse, Program Supervisor, Primary Therapist, and other professionals as needed. The therapist will provide you with a copy of the Treatment Plan.

When can I talk with my child about the problems we are having at home?

The primary therapist will assist your family and/or significant others as a family unit. He/she will be responsible for helping you and your family to establish an effective support system, and will guide the therapeutic/change process to facilitate individual growth. Family Therapy will be scheduled by the therapist and is an important part of the treatment. All parents and guardians are encouraged to participate in the Parent Support Group which is offered via participation in the Family R.O.P.E.S. (reality, oriented, personal experience, services) course .The therapist will also help with the economic, social, educational, and emotional factors related to aftercare planning.

What is R.O.P.E.S?

The R.O.P.E.S (reality, oriented, personal, experience, services) course is offered to incorporate many different experiential elements which encourage team oriented cooperation, development of group problem solving, trust and leadership skills, understanding of self and others, and exploration of verbal and nonverbal communication. Groups are facilitated twice weekly for all residents and once weekly for families.

Will my child’s educational needs be met?

The educational component is provided in house by Martin County School District. All credits/grades are transferable to your child’s home school.

How is my child’s behavior rewarded and/or managed?

SandyPines uses a level system to monitor your child’s progress in areas such as group participation, social interactions, and behavior. With each advancement of level, your child will receive increased responsibilities and privileges.

What will my child need during his/her stay at SandyPines?

Click for a list of what to bring.

Can I bring my child food or beverage from the outside?

SandyPines provides residents with all of their nutritional needs from our cafeteria. Outside food is not permitted.